Term and Conditions

Last updated: [Insert Date]

Welcome to GizmoHub Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website gizmohubgear.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Store

GizmoHub Store is a UK-based retailer specializing in premium tech lifestyle products including Apple accessories, audio equipment, and smart home appliances. We serve customers worldwide (excluding certain Asian countries and remote areas) who appreciate quality electronics and efficient service.

2. User Obligations

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making purchases
• Use the website only for lawful purposes
• Not attempt to circumvent any security measures
• Be responsible for maintaining the confidentiality of your account credentials
• Be at least 18 years old or have parental consent to make purchases

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, minor variations may occur, and we reserve the right to correct any errors.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For hygiene and copyright protection, these items cannot be returned once opened or used:

• Headphones and AirPods (if packaging is opened)
• Software, DVDs, and Blu-Ray discs with broken seals
• Used personal care appliances (irons, kettles, toasters)
• Custom or personalized items

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. For security, we may request additional verification for certain transactions.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Delivery times are estimates and may vary due to customs processing or other factors beyond our control.

5.2 Shipping Restrictions

We currently cannot ship to certain Asian countries and remote areas. Customers are responsible for any customs fees or import taxes.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of receipt if:

• The item is in original condition
• All original packaging and accessories are included
• The item shows no signs of use or damage
• Proof of purchase is provided

6.2 Return Process

To initiate a return:

1. Contact customer service within 15 days at [email protected]
2. Complete the Return/Exchange Request Form
3. Wait for approval and return instructions
4. Ship the item to: GizmoHub Store Returns, 51 Clare St, Bristol, GB BS7U 6AN

Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the returned item. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

8.1 Product Use

We are not liable for any damages resulting from improper use of products. Always follow manufacturer instructions.

8.2 Website Use

We strive to keep our website available and accurate, but we cannot guarantee uninterrupted access or error-free operation. We are not liable for any indirect or consequential damages arising from website use.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Address: GizmoHub Store, 51 Clare St, Bristol, GB BS7U 6AN

We typically respond within 24 business hours.