Last Updated: [Insert Date]
At GizmoHub Store (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gizmohubgear.com or purchase our tech products and appliances.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Contact Details: Name, email address, phone number, shipping/billing address
- Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant gateways), PayPal account information
- Account Information: Username, password (hashed), purchase history, preferences
Technical Data
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns, referring URLs
2. How We Use Your Information
As a specialist retailer of Apple accessories, audio equipment, and smart home appliances, we use your information to:
- Process and fulfill your orders for tech products
- Provide customer support for our engineering-curated products
- Improve our website experience for tech-savvy customers
- Send transactional communications (order confirmations, shipping updates)
- Prevent fraud and enhance payment security (using 256-bit SSL encryption)
- Comply with legal obligations as a UK-based business
3. Data Sharing and Disclosure
We may share information with:
- Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
- Shipping Providers: To deliver your Apple accessories or kitchen appliances globally
- Service Providers: IT support, fraud detection, and analytics partners
- Legal Authorities: When required by law or to protect our rights
We never sell your personal data to third-party marketers.
4. Data Storage and Security
Your data is protected by:
- Secure servers located in the UK and EU
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Separate payment gateways that don’t touch our main servers
- Regular security audits by our Bristol-based engineering team
We retain personal data only as long as necessary for the purposes collected, typically:
- Order information: 7 years for tax compliance
- Account data: Until you request deletion
- Marketing preferences: Until you opt-out
5. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent for marketing communications
- Request data portability where applicable
To exercise these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences for our tech products
- Analyze site traffic to improve our computing accessories section
- Enable secure checkout processes
- Provide personalized recommendations for audio equipment
You can manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
7. International Data Transfers
As we serve customers globally (excluding some Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure such transfers comply with appropriate safeguards under data protection laws.
8. Children’s Privacy
Our website and tech products are not directed at children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy to reflect changes in our practices. Significant changes will be notified via email or website notice.
10. Contact Us
For privacy-related inquiries or to exercise your rights:
GizmoHub Store
51 Clare St, Bristol, GB BS7U 6AN
Email: [email protected]
Our Bristol-based team typically responds within 24 business hours.
